State Farm® Insurance Agent Mike Paffhausen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
JOHN SCHMIDT
August 18, 2025
5
out of
5
rating by JOHN SCHMIDT
"Sam does a fantastic job! She always gets back to me in reasonable time. She is the best!!"
We responded:
"Thank you, John! I'm happy to hear that Sam has been providing you with such excellent service. We appreciate your feedback and are here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Lacy Hubber
August 15, 2025
5
out of
5
rating by Lacy Hubber
"I would highly recommend Sam root! She got me the best price on my daughters car insurance and now I will be going to her for everything else."
We responded:
"Thank you, Lacy! I'm so happy to hear that Sam was able to assist you with your daughter's insurance. We appreciate your trust and look forward to helping you with all your insurance needs. Let us know if there's anything else we can do for you!"
Avy Boggess
August 14, 2025
5
out of
5
rating by Avy Boggess
"Sam is awesome! She really knows her stuff and found me a great deal on my car and life insurance. I highly recommend her if you're looking for a new agent."
We responded:
"Thank you, Avy! I'm happy to hear that Sam was able to assist you with your insurance needs. We appreciate your recommendation and are always here to help with any future insurance questions or needs. Thanks for choosing us!"
Ayden Harryman
August 14, 2025
5
out of
5
rating by Ayden Harryman
"Sam is the greatest insurance agent I have ever went through! She is super knowledgeable and makes the process very simple. I couldn’t recommend her enough!"
We responded:
"Thank you for your wonderful feedback, Ayden! I'm delighted to hear that Sam made your experience so seamless and informative. We truly appreciate your recommendation. If you ever need anything else, feel free to reach out!"
Andrea Bergstresser
August 12, 2025
5
out of
5
rating by Andrea Bergstresser
"Sam was amazing at answering my questions and never rushing me! Highly recommend!"
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy to hear that Sam was able to assist you so well. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Mark Swanson
July 22, 2025
5
out of
5
rating by Mark Swanson
"Sam is the best insurance agent I’ve ever dealt with. She is very professional and her attention to detail is amazing. Very, very happy I switched my insurance agency to this one. A+A+A+A+!"
We responded:
"Thank you for your review, Mark! I'm delighted to hear that Sam's professionalism and attention to detail have made such a positive impact on your experience. We're grateful to have you with us and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
Bonnie Swanson
July 21, 2025
5
out of
5
rating by Bonnie Swanson
"I can’t say enough great things about my insurance agent, Sam! From day one, She has been incredibly knowledgeable, professional, and truly committed to helping us find the best coverage for our needs. Sam made the entire process easy to understand and completely stress-free."
We responded:
"Thank you for your review, Bonnie! I'm happy to hear that Sam has been so helpful and committed to finding the right coverage for you. It's wonderful to know that the process was easy and stress-free. If you ever need anything else, feel free to reach out!"
Big Spooky Boy
April 21, 2025
5
out of
5
rating by Big Spooky Boy
"We got renters insurance from Taylor and Sam and they were awesome!!! The building was nice and clean! Would go again for sure!"
We responded:
"Thank you, Big Spooky Boy, for sharing your experience! I'm glad to hear that Taylor and Sam provided awesome service. It's great to know you appreciated our clean and welcoming office. We're here for any further insurance needs you might have!"
Sherry Thomas
April 17, 2025
5
out of
5
rating by Sherry Thomas
"Great customer service and very knowledgeable I would highly recommend this team. Misty is wonderful to work with and really takes time to explain your policy completely."
We responded:
"Thank you, Sherry, for your wonderful feedback! I'm happy to know that you appreciated our customer service and expertise. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Melissa Smith
April 14, 2025
5
out of
5
rating by Melissa Smith
"Best service ever, Misty was super great!!!"
We responded:
"💥Melissa, thank you for the fantastic rating! I'm glad you had a positive experience with our office. We're always here to help with any of your insurance needs. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Gavin Watson
April 10, 2025
5
out of
5
rating by Gavin Watson
"Great service, got back to me in a very timely manner. Very helpful staff"
We responded:
"Thank you, Gavin, for your kind words! I'm glad to know that our team was able to assist you promptly and effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Teresa Ruckdaschel
April 8, 2025
5
out of
5
rating by Teresa Ruckdaschel
"Great staff and very easy to work with. I highly recommend Mike Paffhausen State Farm."
We responded:
"Thank you, Teresa, for your kind words! I'm happy to hear that you found our team easy to work with. Your recommendation means a lot to us! "
Dale Schultz
March 27, 2025
5
out of
5
rating by Dale Schultz
"The folks in the front office are amazing! Always happy, friendly and professional and looking out for the customer!"
We responded:
"Thank you, Dale, for your wonderful feedback! I'm glad to hear that our team has made a positive impression with their friendly and professional service. We're here to look out for you, and it's great to know you feel that way. If you ever need anything, don't hesitate to reach out!"
Sean Gummer
February 11, 2025
5
out of
5
rating by Sean Gummer
"Throughout the years and a few stressful claims, Mike and the team have gone above and beyond to keep everything running smooth for our family. Special shoutout to Sam. She recently went above and beyond for us. She helped us through a situation that was certainly outside of her standard daily workload. Much appreciated!"
We responded:
"Thank you for sharing your experience, Sean! I'm glad to know that Mike and the team have been able to support your family through the years, especially during those stressful claims. Sam's dedication to going above and beyond is truly commendable, and we're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out."
Tami Bayne
November 26, 2024
5
out of
5
rating by Tami Bayne
"The team at Paffhausen State Farm is top notch......very helpful and professional. They get me what I need efficiently and quickly"
We responded:
"💥Thank you, Tami! I'm glad to hear that our team could assist you efficiently and professionally. We always strive to meet your needs quickly. If you ever need anything else, we're here to help!"
Trevor Smith
November 22, 2024
5
out of
5
rating by Trevor Smith
"The most patient and understanding people in Butte MT. Have always helped my family keep our home and vehicles insured and safe. High level problem solvers. Mike should be proud of his crew."
We responded:
"💥Trevor, thank you for your wonderful review! I'm glad to know that our team has been able to assist your family with your insurance needs. We take pride in being problem solvers and ensuring our customers feel secure. Your kind words about our crew mean a lot. If you ever need anything in the future, don't hesitate to reach out!"
Brian
November 21, 2024
5
out of
5
rating by Brian
"Mike and his team do an especially good job of communicating and explaining your policy's coverage, and making sure that you have the right coverage for your needs. Mike and his team are very responsive and are always looking for ways to maximize your coverage for the best value possible. It's the difference between someone trying to sell you insurance just to sell you insurance versus someone like Mike who sells you insurance because he genuinely wants to make sure you and your family are taken care of should you have a claim."
We responded:
"💥Brian, thank you for your wonderful review! I'm glad to know that our communication and explanation of your policy's coverage have been helpful. It's important to us that you have the right coverage for your needs. Our team is committed to being responsive and finding the best value for your insurance. Your feedback truly means a lot, and we're grateful for your trust in us. If you ever need further assistance, don't hesitate to reach out. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Connor Olson
November 15, 2024
5
out of
5
rating by Connor Olson
"Excellent communication from Misty and Taylor. They keep everything simple and very knowledgeable about all insurances."
We responded:
"💥Connor, thank you for your fantastic review! I'm glad to hear that Misty and Taylor provided excellent communication and made everything simple for you. Their knowledge and dedication are truly appreciated. If you have any future questions or need further assistance, our office is always here to help. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Bobbi Gonzalez
October 21, 2024
5
out of
5
rating by Bobbi Gonzalez
"Wonderful staff and service."
We responded:
"💥Bobbi, thank you for your kind words! I'm glad you had a positive experience with our staff and service. If you ever need anything, we're here to help. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Jared Geer
October 15, 2024
5
out of
5
rating by Jared Geer
"Wanted a quote for my car. Got a quote better than a competitor. Responsive. Exactly what I wanted and zero problems. Extremely convenient and helpful. EDIT: Been 3 years now. Still working with this great team and they helped me insure my house! They made sure they got all the details and dates to prevent me paying extra renters insurance and getting the best discounts and all the coverage I need. Having someone care about the details and being responsive is hard to beat nowadays. Never a moment of regret going with Mike and his team."
We responded:
"💥Thanks Jared! Always good to be putting the fam in family business buddy. Glad to have to back in the 406, and happy we were able to hook you up with some quality insurance coverage."
Sage One
October 14, 2024
5
out of
5
rating by Sage One
"Mike and his staff are great! We reviewed our coverage with Mike during these challenging times and were able to add coverage at similar cost. Thanks Mike!"
We responded:
"Sage, thank you so much for your 5-star review! I'm happy to know that you had a positive experience with our office. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Garth Olsen
October 11, 2024
5
out of
5
rating by Garth Olsen
"Mike Paffhausen's State Farm Team took great care (and have) continued to take great care of our claim from the day we unexpectedly found out our late uncles house had flooded and walked into Mike's office to enquire about his insurance policy and they have continued to stay engaged throughout the whole process. We were greeted by his friendly staff and Missy immediately consoled and consulted us on what our options were and ensured us that Mike Paffhausen and his team would do their best to help us through this. Negotiating a flooded damaged home / insurance claim can be daunting but multiple times I was able to call Mike personally with questions and he not only answered my questions, he was a huge advocate for me dealing with State Farm, adjustors, repair companies, etc. I found this extremely reassuring knowing that Mike and or someone knowledgeable from his staff (Missy) were a phone call, email, or text away. They have made this whole experience stress free and comfortable. I will ensure I stay insured with Mike Paffhausen and his Team at State Farm in Butte. I truly can't thank them enough for their support during this claim process."
We responded:
"💥Garth, thank you for sharing your experience! I'm glad our team could support you through such a challenging time. It's wonderful to hear that Missy and the rest of our staff were able to provide the reassurance and assistance you needed. We strive to make every claim process as stress-free as possible, and it's gratifying to know we succeeded in your case. Your trust and continued support mean a lot to us. If you ever need anything in the future, we're just a call, email, or text away. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Greg Thompson
October 11, 2024
5
out of
5
rating by Greg Thompson
"Mike and his team are amazing. They helped us through several difficult claims and get us everything we needed. Highly recommend to anyone looking for a dedicated, personal insurance agent."
We responded:
"💥This means so much Greg, we appreciate you as a customer and will always fight for our customers to have a great experience in any claim. "
Sandy Elliott
September 18, 2024
5
out of
5
rating by Sandy Elliott
"My parents had been with State Farm since the 1980's. We have carried on with them since Dad left us in 2019 and they are the absolute best around. Customer Service is top notch, especially Misty, coverage is reasonable and they truly care about their clients. Thank you!"
We responded:
"💥Sandy, thank you so much for your heartfelt review! We're truly grateful for your family's long-standing trust in us since the 1980s. It's wonderful to know that Misty and our team have provided top-notch customer service and that you find our coverage reasonable. We genuinely care about our clients and are always here to assist with any future needs or questions. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Dave Carlson
August 28, 2024
5
out of
5
rating by Dave Carlson
"The staff at this State Farm are of the utmost friendliest and courteous, efficient I have ever had the pleasure to deal with in an insurance company. I have a great respect for these two ladies in the office of Mike Pathousings Insurance Sam and Taylor are above and beyond what most people would expect to encounter in an insurance office. I give them a five-star rating. Thank you ladies for your time and effort and quickly solving my dilemmas. Continue doing the things you do because it's working. Thank you again. Dave Carlson"
We responded:
"💥Dave, thank you for your kind words and the five-star rating. I'm glad to hear that Sam and Taylor provided you with friendly and efficient service. We appreciate your respect and recognition of their efforts. If you need any further assistance, our office is always here to help. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"