State Farm® Insurance Agent Mike Paffhausen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherry Thomas
April 17, 2025
5
out of
5
rating by Sherry Thomas
"Great customer service and very knowledgeable I would highly recommend this team. Misty is wonderful to work with and really takes time to explain your policy completely."
We responded:
"Thank you, Sherry, for your wonderful feedback! I'm happy to know that you appreciated our customer service and expertise. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Melissa Smith
April 14, 2025
5
out of
5
rating by Melissa Smith
"Best service ever, Misty was super great!!!"
We responded:
"💥Melissa, thank you for the fantastic rating! I'm glad you had a positive experience with our office. We're always here to help with any of your insurance needs. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Gavin Watson
April 10, 2025
5
out of
5
rating by Gavin Watson
"Great service, got back to me in a very timely manner. Very helpful staff"
We responded:
"Thank you, Gavin, for your kind words! I'm glad to know that our team was able to assist you promptly and effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Teresa Ruckdaschel
April 8, 2025
5
out of
5
rating by Teresa Ruckdaschel
"Great staff and very easy to work with. I highly recommend Mike Paffhausen State Farm."
We responded:
"Thank you, Teresa, for your kind words! I'm happy to hear that you found our team easy to work with. Your recommendation means a lot to us! "
Dale Schultz
March 27, 2025
5
out of
5
rating by Dale Schultz
"The folks in the front office are amazing! Always happy, friendly and professional and looking out for the customer!"
We responded:
"Thank you, Dale, for your wonderful feedback! I'm glad to hear that our team has made a positive impression with their friendly and professional service. We're here to look out for you, and it's great to know you feel that way. If you ever need anything, don't hesitate to reach out!"
Sean Gummer
February 11, 2025
5
out of
5
rating by Sean Gummer
"Throughout the years and a few stressful claims, Mike and the team have gone above and beyond to keep everything running smooth for our family. Special shoutout to Sam. She recently went above and beyond for us. She helped us through a situation that was certainly outside of her standard daily workload. Much appreciated!"
We responded:
"Thank you for sharing your experience, Sean! I'm glad to know that Mike and the team have been able to support your family through the years, especially during those stressful claims. Sam's dedication to going above and beyond is truly commendable, and we're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out."
Tami Bayne
November 26, 2024
5
out of
5
rating by Tami Bayne
"The team at Paffhausen State Farm is top notch......very helpful and professional. They get me what I need efficiently and quickly"
We responded:
"💥Thank you, Tami! I'm glad to hear that our team could assist you efficiently and professionally. We always strive to meet your needs quickly. If you ever need anything else, we're here to help!"
Trevor Smith
November 22, 2024
5
out of
5
rating by Trevor Smith
"The most patient and understanding people in Butte MT. Have always helped my family keep our home and vehicles insured and safe. High level problem solvers. Mike should be proud of his crew."
We responded:
"💥Trevor, thank you for your wonderful review! I'm glad to know that our team has been able to assist your family with your insurance needs. We take pride in being problem solvers and ensuring our customers feel secure. Your kind words about our crew mean a lot. If you ever need anything in the future, don't hesitate to reach out!"
Brian
November 21, 2024
5
out of
5
rating by Brian
"Mike and his team do an especially good job of communicating and explaining your policy's coverage, and making sure that you have the right coverage for your needs. Mike and his team are very responsive and are always looking for ways to maximize your coverage for the best value possible. It's the difference between someone trying to sell you insurance just to sell you insurance versus someone like Mike who sells you insurance because he genuinely wants to make sure you and your family are taken care of should you have a claim."
We responded:
"💥Brian, thank you for your wonderful review! I'm glad to know that our communication and explanation of your policy's coverage have been helpful. It's important to us that you have the right coverage for your needs. Our team is committed to being responsive and finding the best value for your insurance. Your feedback truly means a lot, and we're grateful for your trust in us. If you ever need further assistance, don't hesitate to reach out. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Connor Olson
November 15, 2024
5
out of
5
rating by Connor Olson
"Excellent communication from Misty and Taylor. They keep everything simple and very knowledgeable about all insurances."
We responded:
"💥Connor, thank you for your fantastic review! I'm glad to hear that Misty and Taylor provided excellent communication and made everything simple for you. Their knowledge and dedication are truly appreciated. If you have any future questions or need further assistance, our office is always here to help. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Bobbi Gonzalez
October 21, 2024
5
out of
5
rating by Bobbi Gonzalez
"Wonderful staff and service."
We responded:
"💥Bobbi, thank you for your kind words! I'm glad you had a positive experience with our staff and service. If you ever need anything, we're here to help. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Jared Geer
October 15, 2024
5
out of
5
rating by Jared Geer
"Wanted a quote for my car. Got a quote better than a competitor. Responsive. Exactly what I wanted and zero problems. Extremely convenient and helpful. EDIT: Been 3 years now. Still working with this great team and they helped me insure my house! They made sure they got all the details and dates to prevent me paying extra renters insurance and getting the best discounts and all the coverage I need. Having someone care about the details and being responsive is hard to beat nowadays. Never a moment of regret going with Mike and his team."
We responded:
"💥Thanks Jared! Always good to be putting the fam in family business buddy. Glad to have to back in the 406, and happy we were able to hook you up with some quality insurance coverage."
Sage One
October 14, 2024
5
out of
5
rating by Sage One
"Mike and his staff are great! We reviewed our coverage with Mike during these challenging times and were able to add coverage at similar cost. Thanks Mike!"
We responded:
"Sage, thank you so much for your 5-star review! I'm happy to know that you had a positive experience with our office. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Garth Olsen
October 11, 2024
5
out of
5
rating by Garth Olsen
"Mike Paffhausen's State Farm Team took great care (and have) continued to take great care of our claim from the day we unexpectedly found out our late uncles house had flooded and walked into Mike's office to enquire about his insurance policy and they have continued to stay engaged throughout the whole process. We were greeted by his friendly staff and Missy immediately consoled and consulted us on what our options were and ensured us that Mike Paffhausen and his team would do their best to help us through this. Negotiating a flooded damaged home / insurance claim can be daunting but multiple times I was able to call Mike personally with questions and he not only answered my questions, he was a huge advocate for me dealing with State Farm, adjustors, repair companies, etc. I found this extremely reassuring knowing that Mike and or someone knowledgeable from his staff (Missy) were a phone call, email, or text away. They have made this whole experience stress free and comfortable. I will ensure I stay insured with Mike Paffhausen and his Team at State Farm in Butte. I truly can't thank them enough for their support during this claim process."
We responded:
"💥Garth, thank you for sharing your experience! I'm glad our team could support you through such a challenging time. It's wonderful to hear that Missy and the rest of our staff were able to provide the reassurance and assistance you needed. We strive to make every claim process as stress-free as possible, and it's gratifying to know we succeeded in your case. Your trust and continued support mean a lot to us. If you ever need anything in the future, we're just a call, email, or text away. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Greg Thompson
October 11, 2024
5
out of
5
rating by Greg Thompson
"Mike and his team are amazing. They helped us through several difficult claims and get us everything we needed. Highly recommend to anyone looking for a dedicated, personal insurance agent."
We responded:
"💥This means so much Greg, we appreciate you as a customer and will always fight for our customers to have a great experience in any claim. "
Sandy Elliott
September 18, 2024
5
out of
5
rating by Sandy Elliott
"My parents had been with State Farm since the 1980's. We have carried on with them since Dad left us in 2019 and they are the absolute best around. Customer Service is top notch, especially Misty, coverage is reasonable and they truly care about their clients. Thank you!"
We responded:
"💥Sandy, thank you so much for your heartfelt review! We're truly grateful for your family's long-standing trust in us since the 1980s. It's wonderful to know that Misty and our team have provided top-notch customer service and that you find our coverage reasonable. We genuinely care about our clients and are always here to assist with any future needs or questions. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Dave Carlson
August 28, 2024
5
out of
5
rating by Dave Carlson
"The staff at this State Farm are of the utmost friendliest and courteous, efficient I have ever had the pleasure to deal with in an insurance company. I have a great respect for these two ladies in the office of Mike Pathousings Insurance Sam and Taylor are above and beyond what most people would expect to encounter in an insurance office. I give them a five-star rating. Thank you ladies for your time and effort and quickly solving my dilemmas. Continue doing the things you do because it's working. Thank you again. Dave Carlson"
We responded:
"💥Dave, thank you for your kind words and the five-star rating. I'm glad to hear that Sam and Taylor provided you with friendly and efficient service. We appreciate your respect and recognition of their efforts. If you need any further assistance, our office is always here to help. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Johnna H
July 29, 2024
5
out of
5
rating by Johnna H
"Misty was such a great help with everything !!!"
We responded:
"💥Hi Johnna, thanks a bunch for your awesome review! I'm so happy Misty was able to help you with everything!!! If you ever need anything else, feel free to reach out. - Mike Paffhausen - State Farm Insurance Agent, Butte, MT"
Broken R Ranch
June 26, 2024
5
out of
5
rating by Broken R Ranch
"Taylor was absolutely amazing! Assisting someone 900 miles away isn’t easy and Taylor was a rockstar assisting me with multiple lines of business. The product knowledge was out of this world and I was super thankful for all the work that was put in."
We responded:
"Hi, I'm ecstatic to hear that Taylor provided you with amazing assistance for multiple lines of business! Taylor's exceptional product knowledge and dedication truly shine through in their work. We're grateful for your positive feedback and look forward to assisting you further. Thank you for choosing our office for your insurance needs! - Mike Paffhausen, State Farm Insurance Agent, Butte, MT"
Casey G
August 30, 2023
5
out of
5
rating by Casey G
"I know most people don’t enjoy talking to their insurance company but that’s not true with this office. Everyone in this office has impressed me time and again. My most recent communication was with Misty and her knowledge, professionalism, friendly personality and prompt informative responses just needed to be acknowledged here! However, their superb customer service isn’t the only reason I recommend them, they also provided the best quote on homeowner’s insurance. In fact, it was so good that I also asked for quote on my vehicles and promptly switched because it was a better deal (by quite a bit) than my previous insurance company. Also, since I have had them now for several years, I have had to file claims on my home and vehicles and each time they have made it quick and painless. I very much appreciate and recommend them!"
We responded:
"Casey, thank you for taking the time to share your wonderful experience with our office. We're truly honored by your kind words and your recommendation. It's incredibly rewarding to know that our team has consistently left a positive impression on you. We're delighted that Misty's knowledge, professionalism, and friendly demeanor stood out during your interactions. Providing prompt and informative responses is something we prioritize, and we're glad Misty was able to deliver on that front. We're equally thrilled to have been able to offer you competitive quotes for both homeowner's insurance and your vehicles. Delivering value to our customers is of utmost importance to us, and we're delighted we could provide a better deal for you. Thank you for your continued trust and for choosing us for your insurance needs. We're here to support you, whether it's providing quotes, handling claims, or assisting with any other insurance-related matters."
Justin Yoakum
May 30, 2023
5
out of
5
rating by Justin Yoakum
"Sam is awesome! She knows everything about my accounts and takes care of me well! If she doesn't know the answer, she will find it and get back to me shortly. Thanks for all of your help, Sam!"
We responded:
"Hi, Justin! Thank you for the shoutout for Sam! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of our State Farm office in Butte, MT!"
Ethan S
May 18, 2023
5
out of
5
rating by Ethan S
"Nice people, good experience. Would insure again"
We responded:
"💪🏻💪🏻 Thanks for the great words Ethan, we pride ourself in being kind, involved, and providing you a consistent experience. "
Avy Boggess
May 11, 2023
5
out of
5
rating by Avy Boggess
"They are super easy to work with, and have the best customer service!"
We responded:
"We love seeing reviews like this, Avy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Katie Hicks
March 27, 2023
5
out of
5
rating by Katie Hicks
"Mike and his team sincerely love their community and work very hard to make sure each customer leaves their office better than when they entered. The generosity of this team, and dedication to understanding and meeting their clients’ individual needs is unparalleled. The best in Butte!!"
We responded:
"Thank you, Katie, for the amazing review! Our team works hard to provide a great insurance experience in Butte and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Elizabeth Hemphill
January 16, 2023
5
out of
5
rating by Elizabeth Hemphill
"Everyone I spoke with was extremely helpful! They got me a great rate on all my insurance and were very transparent. The communication was fantastic and they were super patient while I was working."
We responded:
"Elizabeth I am so glad to hear that you had a high quality and transparent experience. We work hard to make sure customers ❤️ doing business with us."