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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Elizabeth Hemphill

January 16, 2023

5  out of  5 rating by Elizabeth Hemphill
"Everyone I spoke with was extremely helpful! They got me a great rate on all my insurance and were very transparent. The communication was fantastic and they were super patient while I was working."

Lynne Price

December 23, 2022

5  out of  5 rating by Lynne Price
"Great experience with Sarah replacing all my insurance needs. Lots of moving parts which with Sarah's help I now feel at ease knowing everything is in one place. I now also have a personal relationship and am not just a number. Thank you!"

Austin Fugleberg

December 22, 2022

5  out of  5 rating by Austin Fugleberg
"These guys have been great to me, take care of my needs in a timely manner and keep in good contact"


December 12, 2022

5  out of  5 rating by C B
"We can’t say enough good things about Mike and his team. They have always taken great care of us. When the store was broken into recently, Mike Paffhausen was here boarding up broken windows and helping to clean up. With his help, our store was cleaned, sanitized, and reopened for business in short order. Thanks for everything!"

Cody Norberg

October 28, 2022

5  out of  5 rating by Cody Norberg
"Sarah made it quick and easy for me to get a life policy! Walked out knowing me and my son are taken care of. Went in and the whole staff is very welcoming and helpful!"

Jerry Winter

October 13, 2022

5  out of  5 rating by Jerry Winter
"I was a State Farm customer for almost 20 years before I was lured away by lower rates. I regret having left. Due to an issue with Progressive roadside assistance I decided to leave Progressive and see what I could find elsewhere. I decided to check State Farm again because they had been very good to me before. When I got my quote from Sarah @ Mike's office I was astounded, not only did I get the same coverage I had from Progressive but it was a few $ lower and with half the deductible. Sarah was unfailingly polite and pleasant. She worked with me having to call back and forth a few times, and in the end had me remembering why I had stayed with State Farm for so long before. Mike Paffhausen State Farm seems to be on office I will be happy to work with as long as I will need insurance."

Savannah Leiby

October 7, 2022

5  out of  5 rating by Savannah Leiby
"Sarah was a wonderful agent! She was knowledgeable, quick, and very pleasant. My family has used State Farm for years, and she has made setting up my own account a very easy process. She gets the job done quickly! If you’re going to use State Farm in this city, working with her is in your best interest."

Zach Breen

September 27, 2022

5  out of  5 rating by Zach Breen
"Mike and the entire crew at his office are top notch. Always willing to go above and beyond to do what they can to help."

James Brehm

September 21, 2022

5  out of  5 rating by James Brehm
"Best Team Around!"

Cody Moore

September 17, 2022

5  out of  5 rating by Cody Moore
"Very professional and polite! Helped me get everything I needed done quickly. I love our new insurance agency. Thank you so much Sarah."

marty knott

July 26, 2022

5  out of  5 rating by marty knott
"Mike Paffhausen and Team worked long and tirelessly to bring to me a policy, that would fit my budget and coverage, Cheers! To you."

Misti Svoboda

July 21, 2022

5  out of  5 rating by Misti Svoboda
"Mike takes the time to get to know you so he can create customized plans to protect your family and lifestyle. He makes insurance easy to understand! He is trustworthy and honest!"

Tracy Miller

May 4, 2022

5  out of  5 rating by Tracy Miller
"Outstanding. These guys know my profile better than I do. They call me regularly to make sure my situation hasnt changed and to ensure I'm covered correctly. These guys care for their clients. Highly recommend"

Mac Hanson

May 3, 2022

5  out of  5 rating by Mac Hanson
"All the people here have been extremely kind and helpful and always answer any questions I have. Sarah was especially helpful and very fast at helping me figure the best insurance for me and helping me get a student discount!"


March 29, 2022

5  out of  5 rating by Erica
"VERY impressed with Mike and his crew, Connor has the absolute best customer service I have ever experienced in a insurance company!! Sam, Misty and Sarah are always super great when it comes too finding the best rates too! I highly recommend checking out this State Farm crew, you will not be disappointed!"

Shane Root

March 28, 2022

5  out of  5 rating by Shane Root
"Sam took care of me on my insurance even got me on to renters insurance. Very friendly and helpful staff!! Thank you!!"

Louie Chatriand

March 23, 2022

5  out of  5 rating by Louie Chatriand
"Sarah was extremely helpful and persistent in saving me money while getting me better coverage!! Rock on and thanks again!!"

Kylee Coppinger

March 8, 2022

5  out of  5 rating by Kylee Coppinger
"Samantha helped me so much today. She was very quick to respond to me with a quote. I ended up saving over a hundred dollars a month switching to State Farm Insurance. Samantha made sure I was getting maximum savings. She made sure I was covered with renters insurance and also added roadside assistance for next to nothing a month. I highly recommend her!"

Kyle Freebourn

March 2, 2022

5  out of  5 rating by Kyle Freebourn
"Great customer service!"

Linda Ringo

February 17, 2022

5  out of  5 rating by Linda Ringo
"They were quick to answer my questions and help me. Friendly and helpful."

Joe Moose

May 19, 2021

5  out of  5 rating by Joe Moose
"Great service and food."

Jared Geer

December 2, 2020

5  out of  5 rating by Jared Geer
"Wanted a quote for my car. Got a quote better than a competitor. Responsive. Exactly what I wanted and zero problems. Extremely convenient and helpful."

Jeremy Mifflin

November 5, 2020

4  out of  5 rating by Jeremy Mifflin
"Fast, easy and simple. Jordan gave me a quote and called me right back within a couple weeks to grey me the best possible rate I can get. Highly reccomend."

Chris Essmyer

October 30, 2020

5  out of  5 rating by Chris Essmyer
"Super polite! Best pick for all your Insurance needs. Highly recommended! TOPS! Professional Staff! What are you waiting for? Getter DONE HERE!"

Faith McCulloch

October 29, 2020

5  out of  5 rating by Faith McCulloch
"Super quick, convenient and kind!"