State Farm® Insurance Agent Mike Paffhausen

"Excellent communication from Misty and Taylor. They keep everything simple and very knowledgeable about all insurances."

"Wonderful staff and service."

"Wanted a quote for my car. Got a quote better than a competitor. Responsive. Exactly what I wanted and zero problems. Extremely convenient and helpful. EDIT: Been 3 years now. Still working with this great team and they helped me insure my house! They made sure they got all the details and dates to prevent me paying extra renters insurance and getting the best discounts and all the coverage I need. Having someone care about the details and being responsive is hard to beat nowadays. Never a moment of regret going with Mike and his team."

"Mike and his staff are great! We reviewed our coverage with Mike during these challenging times and were able to add coverage at similar cost. Thanks Mike!"

"Mike Paffhausen's State Farm Team took great care (and have) continued to take great care of our claim from the day we unexpectedly found out our late uncles house had flooded and walked into Mike's office to enquire about his insurance policy and they have continued to stay engaged throughout the whole process. We were greeted by his friendly staff and Missy immediately consoled and consulted us on what our options were and ensured us that Mike Paffhausen and his team would do their best to help us through this. Negotiating a flooded damaged home / insurance claim can be daunting but multiple times I was able to call Mike personally with questions and he not only answered my questions, he was a huge advocate for me dealing with State Farm, adjustors, repair companies, etc. I found this extremely reassuring knowing that Mike and or someone knowledgeable from his staff (Missy) were a phone call, email, or text away. They have made this whole experience stress free and comfortable. I will ensure I stay insured with Mike Paffhausen and his Team at State Farm in Butte. I truly can't thank them enough for their support during this claim process."

"Mike and his team are amazing. They helped us through several difficult claims and get us everything we needed. Highly recommend to anyone looking for a dedicated, personal insurance agent."

"My parents had been with State Farm since the 1980's. We have carried on with them since Dad left us in 2019 and they are the absolute best around. Customer Service is top notch, especially Misty, coverage is reasonable and they truly care about their clients. Thank you!"

"The staff at this State Farm are of the utmost friendliest and courteous, efficient I have ever had the pleasure to deal with in an insurance company. I have a great respect for these two ladies in the office of Mike Pathousings Insurance Sam and Taylor are above and beyond what most people would expect to encounter in an insurance office. I give them a five-star rating. Thank you ladies for your time and effort and quickly solving my dilemmas. Continue doing the things you do because it's working. Thank you again. Dave Carlson"

"Misty was such a great help with everything !!!"

"Taylor was absolutely amazing! Assisting someone 900 miles away isn’t easy and Taylor was a rockstar assisting me with multiple lines of business. The product knowledge was out of this world and I was super thankful for all the work that was put in."

"I know most people don’t enjoy talking to their insurance company but that’s not true with this office. Everyone in this office has impressed me time and again. My most recent communication was with Misty and her knowledge, professionalism, friendly personality and prompt informative responses just needed to be acknowledged here! However, their superb customer service isn’t the only reason I recommend them, they also provided the best quote on homeowner’s insurance. In fact, it was so good that I also asked for quote on my vehicles and promptly switched because it was a better deal (by quite a bit) than my previous insurance company. Also, since I have had them now for several years, I have had to file claims on my home and vehicles and each time they have made it quick and painless. I very much appreciate and recommend them!"

"Sam is awesome! She knows everything about my accounts and takes care of me well! If she doesn't know the answer, she will find it and get back to me shortly. Thanks for all of your help, Sam!"

"Nice people, good experience. Would insure again"

"They are super easy to work with, and have the best customer service!"

"Mike and his team sincerely love their community and work very hard to make sure each customer leaves their office better than when they entered. The generosity of this team, and dedication to understanding and meeting their clients’ individual needs is unparalleled. The best in Butte!!"

"Everyone I spoke with was extremely helpful! They got me a great rate on all my insurance and were very transparent. The communication was fantastic and they were super patient while I was working."

"Great experience with Sarah replacing all my insurance needs. Lots of moving parts which with Sarah's help I now feel at ease knowing everything is in one place. I now also have a personal relationship and am not just a number. Thank you!"

"These guys have been great to me, take care of my needs in a timely manner and keep in good contact"

"We can’t say enough good things about Mike and his team. They have always taken great care of us. When the store was broken into recently, Mike Paffhausen was here boarding up broken windows and helping to clean up. With his help, our store was cleaned, sanitized, and reopened for business in short order. Thanks for everything!"

"Sarah made it quick and easy for me to get a life policy! Walked out knowing me and my son are taken care of. Went in and the whole staff is very welcoming and helpful!"

"I was a State Farm customer for almost 20 years before I was lured away by lower rates. I regret having left. Due to an issue with Progressive roadside assistance I decided to leave Progressive and see what I could find elsewhere. I decided to check State Farm again because they had been very good to me before. When I got my quote from Sarah @ Mike's office I was astounded, not only did I get the same coverage I had from Progressive but it was a few $ lower and with half the deductible. Sarah was unfailingly polite and pleasant. She worked with me having to call back and forth a few times, and in the end had me remembering why I had stayed with State Farm for so long before. Mike Paffhausen State Farm seems to be on office I will be happy to work with as long as I will need insurance."

"Sarah was a wonderful agent! She was knowledgeable, quick, and very pleasant. My family has used State Farm for years, and she has made setting up my own account a very easy process. She gets the job done quickly! If you’re going to use State Farm in this city, working with her is in your best interest."

"Mike and the entire crew at his office are top notch. Always willing to go above and beyond to do what they can to help."

"Best Team Around!"

"Very professional and polite! Helped me get everything I needed done quickly. I love our new insurance agency. Thank you so much Sarah."